As much as I like to be responsive to you, I have just found the volume of phone calls to be overwhelming. I need to minimize interruptions while working so that I can actually fill orders. So, I prefer that you email questions. I do try to respond to emails quickly. If you need to talk to me by telephone, consider emailing me with your phone number and the nature of the question. Even if it’s urgent, you’ll find that I will respond more quickly if you email me: Dee@DeeJewelry.com.